Have you ever noticed two red lights flashing on your Ring doorbell and wondered what it means? This is a common concern for many Ring doorbell users, and understanding the cause can help you troubleshoot and resolve the issue effectively. The two red lights on your Ring doorbell indicate a specific status or problem that requires your attention. Whether it’s a connectivity issue, a low battery warning, or something else, this article will guide you through everything you need to know.

Ring doorbells are among the most popular smart home security devices, offering convenience and peace of mind to homeowners. However, like any electronic device, they can encounter issues that may confuse users. The two red lights are one such indicator that something might be wrong. In this article, we’ll explore the possible reasons behind this warning, how to address it, and tips to ensure your Ring doorbell functions optimally.

This guide is designed to provide clear, actionable information for both new and experienced Ring doorbell users. By the end of this article, you’ll have a comprehensive understanding of what the two red lights signify and how to resolve any related issues. Let’s dive into the details and get your Ring doorbell back to working perfectly.

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What Do the Two Red Lights Mean?
Common Causes of Two Red Lights on Ring Doorbell
How to Troubleshoot the Two Red Lights Issue
Checking Your Ring Doorbell Battery
Connectivity Problems and Solutions
Firmware Update and Maintenance
Resetting Your Ring Doorbell
When to Contact Ring Support
Preventing Future Issues with Your Ring Doorbell
Conclusion

What Do the Two Red Lights Mean?

The two red lights on your Ring doorbell are not just random indicators—they are designed to communicate specific issues. Understanding what these lights signify is the first step in troubleshooting. Here’s a breakdown of their possible meanings:

Low Battery Warning: One of the most common reasons for the two red lights is a low battery. Ring doorbells operate on rechargeable batteries, and when the battery level drops below a certain threshold, the device will flash two red lights to alert you.
Connectivity Issues: If your Ring doorbell is unable to connect to your Wi-Fi network, it may display two red lights. This could be due to a weak signal, incorrect network settings, or interference from other devices.
Hardware Malfunction: In rare cases, the two red lights may indicate a hardware issue. This could be caused by damage to the device, water exposure, or a manufacturing defect.

Common Causes of Two Red Lights on Ring Doorbell

Several factors can trigger the two red lights on your Ring doorbell. Below, we’ll explore the most common causes in detail:

Low Battery

Ring doorbells rely on rechargeable batteries, and over time, these batteries can lose their charge. If the battery level drops too low, the device will flash two red lights to notify you. To check the battery status, open the Ring app and navigate to the device settings.

Wi-Fi Connectivity Problems

Another frequent cause of the two red lights is Wi-Fi connectivity issues. If your Ring doorbell cannot connect to your home network, it may display this warning. Ensure that your Wi-Fi router is functioning properly and that the doorbell is within range of the signal.

Firmware Update Required

Ring frequently releases firmware updates to improve device performance and security. If your doorbell is running outdated firmware, it may encounter issues that trigger the two red lights. Always keep your device updated through the Ring app.

How to Troubleshoot the Two Red Lights Issue

When you notice the two red lights on your Ring doorbell, the first step is to troubleshoot the problem. Here’s a step-by-step guide to help you identify and resolve the issue:

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Step 1: Check the Battery

Start by checking the battery level of your Ring doorbell. If the battery is low, charge it using the provided charging cable. Once fully charged, reinstall the battery and check if the red lights persist.

Step 2: Verify Wi-Fi Connection

Ensure that your Ring doorbell is connected to a stable Wi-Fi network. You can do this by opening the Ring app and checking the device’s network settings. If necessary, reset the Wi-Fi connection and reconnect the device.

Step 3: Update Firmware

Outdated firmware can cause various issues with your Ring doorbell. Open the Ring app, go to the device settings, and check for any available firmware updates. If an update is available, install it immediately.

Checking Your Ring Doorbell Battery

The battery is a critical component of your Ring doorbell, and maintaining it properly can prevent many issues, including the two red lights. Here’s how you can check and maintain your Ring doorbell battery:

Monitor Battery Life: Use the Ring app to monitor the battery percentage regularly. This will help you anticipate when the battery needs recharging.
Charge the Battery Properly: Always use the official charging cable to recharge the battery. Avoid overcharging, as this can reduce the battery’s lifespan.
Replace the Battery if Necessary: If your Ring doorbell’s battery is old or damaged, consider replacing it with a new one.

Connectivity Problems and Solutions

Wi-Fi connectivity issues are a common cause of the two red lights on your Ring doorbell. Here are some tips to resolve these problems:

Check Router Placement

Ensure that your Wi-Fi router is placed in a central location to provide optimal coverage. Avoid placing it near walls or metal objects that can interfere with the signal.

Use a Wi-Fi Extender

If your Ring doorbell is located far from the router, consider using a Wi-Fi extender to boost the signal. This can help eliminate connectivity issues and ensure smooth operation.

Switch to a 2.4 GHz Network

Ring doorbells work best on 2.4 GHz Wi-Fi networks. If your router is set to 5 GHz, switch to 2.4 GHz to improve compatibility and performance.

Firmware Update and Maintenance

Keeping your Ring doorbell’s firmware up to date is essential for optimal performance. Here’s why firmware updates matter and how to perform them:

Why Firmware Updates Are Important

Firmware updates often include bug fixes, security patches, and performance improvements. Ignoring these updates can leave your device vulnerable to issues and reduce its functionality.

How to Update Firmware

To update your Ring doorbell’s firmware, open the Ring app, go to the device settings, and check for updates. If an update is available, follow the on-screen instructions to install it.

Resetting Your Ring Doorbell

If troubleshooting steps fail to resolve the issue, resetting your Ring doorbell may be necessary. Here’s how to do it:

Press and Hold the Setup Button: Locate the setup button on your Ring doorbell and press it for 20 seconds to reset the device.
Reconnect to Wi-Fi: After resetting, use the Ring app to reconnect the doorbell to your Wi-Fi network.
Test the Device: Once reconnected, test the doorbell to ensure it’s functioning properly.

When to Contact Ring Support

If you’ve tried all the troubleshooting steps and the two red lights persist, it may be time to contact Ring support. Here’s when to reach out:

Hardware Malfunction: If you suspect a hardware issue, such as water damage or physical damage, contact Ring support for assistance.
Unresolved Connectivity Issues: If connectivity problems persist despite trying all solutions, Ring support can provide further guidance.
Warranty Claims: If your device is still under warranty, Ring support can help you process a warranty claim or replacement.

Preventing Future Issues with Your Ring Doorbell

To avoid encountering the two red lights or other issues with your Ring doorbell, follow these preventive tips:

Regular Maintenance: Check your Ring doorbell regularly for any signs of wear or damage.
Keep Firmware Updated: Always install firmware updates as soon as they become available.
Monitor Battery Health: Replace the battery when necessary and avoid letting it drain completely.

Conclusion

The two red lights on your Ring doorbell are a helpful indicator of potential issues that need your attention. By understanding their meaning and following the troubleshooting steps outlined in this article, you can quickly resolve any problems and ensure your device functions smoothly. Remember to maintain your Ring doorbell regularly, keep its firmware updated, and monitor its battery health to prevent future issues.

If you found this guide helpful, feel free to share it with others who might benefit from it. Additionally, leave a comment below if you have any questions or need further assistance. For more tips and guides on smart home devices, explore our other articles on this site.